Terms & Conditions
Welcome to GearShift Parts.
These Terms & Conditions explain the basic rules for using our website and purchasing engines, transmissions, and other auto parts from us.
By using our website or placing an order, you agree to these Terms, along with our Warranty Policy, Return & Replacement Policy, and Shipping Policy.
We have kept these terms simple so you can easily understand how our service works.
1. About GearShift Parts
GearShift Parts sells used engines, transmissions, and other automotive parts to customers across the USA.
GearShift Auto Parts LLC
- 10537 Santa Monica Blvd, Suite 300 Los Angeles, CA 90025
- Phone: 1-855-475-5657
- Email: info@gearshift.parts
2. Using Our Website
You may use our website to:
- Browse products
- Request quotes
- Check part availability
- Ask fitment questions
- Place orders
- Contact our team
Please use the website only for lawful purposes.
You should not:
- Provide false information
- Attempt to access areas of the website without permission
- Interfere with website operation
- Use the website for fraudulent activities
- Copy or misuse our website content
- Upload harmful software or code
We may restrict access to the website if we believe it is being misused.
3. Product Information
We make reasonable efforts to provide accurate information about our products, including:
- Product descriptions
- Photos
- Prices
- Mileage
- Part numbers
- Availability
- Vehicle compatibility
Because many of our products are used automotive parts, the actual part may have normal signs of previous use.
Photos may be representative and may not always show the exact part that will be shipped.
If you have a specific requirement, please contact us before placing your order.
4. Used Auto Parts
Used engines, transmissions, and other automotive parts are previously used components.
They may have normal:
- Cosmetic wear
- Scratches
- Surface marks
- Discoloration
- Minor signs of previous use
These characteristics do not necessarily mean that the part is defective.
Our products are sold based on the condition and information provided with the applicable product listing or order.
5. Vehicle Fitment
We want to help you order the right part.
Before purchasing, we recommend providing:
- Year
- Make
- Model
- Engine
- VIN
Our team can assist with fitment verification based on the information you provide.
Please provide accurate vehicle information.
If incorrect or incomplete information is provided, the part may not be compatible with your vehicle.
For the best results, verify fitment before installation.
6. Prices
Product prices can change from time to time.
The price applicable to your order will generally be the price shown on your order confirmation or invoice.
Additional charges may apply for:
- Sales tax
- Freight
- Residential delivery
- Liftgate service
- Expedited shipping
- Special handling
- Other services specifically requested by the customer
Any applicable charges will be communicated during the ordering process whenever reasonably possible.
7. Product Availability
All products are subject to availability.
Because used-part inventory changes frequently, a product shown on our website may become unavailable before an order is completed.
If an item becomes unavailable, we may:
- Offer a similar part;
- Offer another suitable option;
- Provide an updated availability date; or
- Cancel the order and issue an applicable refund.
8. Placing an Order
You can place an order through our website, by phone, or through another authorized GearShift sales channel.
Submitting an order does not guarantee that the order has been accepted.
An order is considered accepted when we confirm the order or provide an invoice/order confirmation.
We may contact you to verify:
- Payment information
- Vehicle information
- Product availability
- Shipping information
- Other order details
9. Payment
We accept the payment methods displayed or offered during the ordering process.
These may include major credit cards, PayPal, financing options, and other approved payment methods.
Payment must be successfully authorized before an order can be processed.
We may request additional information when needed to verify an order or prevent fraudulent transactions.
10. Order Cancellation
If you need to cancel an order, please contact us as soon as possible.
We will try to cancel the order before it is processed or shipped.
Once an order has shipped, cancellation may no longer be possible and the order may instead be handled under our Return & Replacement Policy.
11. Shipping
We ship products throughout the USA using appropriate parcel and freight carriers.
Most orders are processed within 1–2 business days and typically arrive within approximately 3–5 business days after shipment.
Delivery times are estimates and can vary due to carrier delays, weather, holidays, location, or other circumstances.
For complete information, please see our Shipping Policy.
12. Returns & Replacements
Eligible products may be returned within 30 days of delivery, subject to our Return & Replacement Policy.
Some important conditions apply:
- The part generally must be unused and uninstalled.
- You must contact us before returning the product.
- Some returns may be subject to a 35% restocking fee.
- Return shipping may be the customer’s responsibility for customer-requested returns.
- Incorrect or damaged parts are handled according to our applicable policies.
Please review our Return & Replacement Policy before returning a product.
13. Warranty
Eligible engines and transmissions purchased from GearShift Parts are covered by our 3-Year Warranty, subject to the terms and conditions of our Warranty Policy.
The warranty may cover qualifying failures of eligible components.
Warranty coverage does not automatically cover installation labor, removal labor, diagnostic charges, towing, rental vehicles, or other related expenses unless specifically stated in writing.
Important:
If you believe an installed part has a problem, contact us before removing, repairing, rebuilding, or disassembling the part.
For complete information, please see our Warranty Policy.
14. Installation
We recommend having engines, transmissions, and other major components installed by a qualified automotive repair facility.
Customers are responsible for ensuring that the part is properly installed and that required installation procedures are followed.
Depending on the part, proper installation may require:
- New fluids
- New filters
- Cooling-system service
- Flushing
- New seals or gaskets
- Proper adjustments
- Other manufacturer-recommended procedures
Improper installation may affect warranty coverage.
15. Installation and Labor Costs
Unless specifically stated in writing, our product price does not include installation or removal labor.
Customers are generally responsible for:
- Installation
- Removal
- Diagnostics
- Towing
- Rental vehicles
- Fluids
- Filters
- Related repairs
Please confirm these costs with your repair facility before installation.
16. Shipping Damage
Please inspect your package when it arrives.
If a part arrives damaged:
- Take photographs of the package and part.
- Keep the original packaging.
- Do not install the part.
- Contact GearShift within 48 hours of delivery.
We may request additional information to help us investigate the issue.
Shipping damage is handled under our Shipping Policy and Return & Replacement Policy.
17. Mileage Information
Mileage information for used engines, transmissions, and other components is based on information available to us from suppliers, dismantlers, inventory records, or other sources.
Because these are used components, exact historical mileage may not always be independently verified.
Unless specifically documented otherwise, mileage information should be considered an estimate.
GearShift does not support or participate in odometer tampering or mileage misrepresentation.
18. Product Modifications
Please do not modify, rebuild, disassemble, or alter a product if you believe it has a problem.
Contact us first.
Unauthorized modification or disassembly may affect return or warranty eligibility.
19. Refunds
When a refund is approved, it will generally be issued to the original payment method.
The time required for the refund to appear in your account depends on your bank or payment provider.
Applicable return shipping costs, restocking fees, or other approved deductions may be taken from the refund.
20. Third-Party Services
We may use third-party companies for services such as:
- Payment processing
- Financing
- Shipping
- Freight delivery
- Website hosting
- Analytics
- Customer communications
These companies may have their own terms and policies.
21. Website Content
The content on our website—including text, images, logos, graphics, designs, and other materials—is owned by or licensed to GearShift.
You may use our website for normal personal or purchasing purposes.
You may not copy, reproduce, sell, distribute, or commercially use our website content without permission.
22. Customer Reviews
Customers may have the opportunity to submit reviews, photographs, testimonials, or other feedback.
By submitting content, you confirm that the content is truthful and that you have the right to submit it.
GearShift may use customer-submitted content for legitimate business and marketing purposes.
We may remove content that is fraudulent, unlawful, offensive, misleading, or otherwise inappropriate.
23. Promotions
Discounts, coupons, special offers, and other promotions may have additional conditions.
Promotions may have:
- Expiration dates
- Product restrictions
- Quantity limits
- Eligibility requirements
Unless specifically stated, promotional offers cannot be combined.
24. Fraudulent Orders
We reserve the right to cancel or refuse an order when we reasonably believe it involves:
- Fraud
- Unauthorized payment information
- False customer information
- False vehicle information
- Payment disputes made in bad faith
- Attempts to misuse return or warranty policies
- Other unlawful activity
25. Website Availability
We work to keep our website available and accurate, but we cannot guarantee that the website will always be:
- Available
- Error-free
- Completely accurate
- Free from interruptions
Product availability and information can change without notice.
26. Limitation of Liability
To the extent permitted by law, GearShift’s responsibility for a product or order is limited to the remedies provided under the applicable purchase terms, Warranty Policy, Return & Replacement Policy, or other written agreement.
We are generally not responsible for indirect or additional costs such as:
- Lost income
- Lost profits
- Rental vehicles
- Towing
- Lost time
- Business interruption
- Diagnostic costs
- Installation or removal costs not covered by the applicable policy
- Damage to unrelated vehicle components
Nothing in these Terms is intended to remove any rights that cannot legally be limited under applicable law.
27. Customer Responsibility
Customers are responsible for:
- Providing accurate information
- Confirming vehicle fitment
- Reviewing product information
- Following installation instructions
- Properly maintaining the vehicle
- Inspecting products after delivery
- Following return procedures
- Following warranty procedures
- Providing truthful information when submitting a claim
28. California Law
These Terms & Conditions and your purchase relationship with GearShift Parts are governed by the laws of the State of California, subject to any consumer rights or protections that cannot legally be waived.
Any legal dispute will be handled in a court with appropriate jurisdiction in California, to the extent permitted by applicable law.
29. Contact Us Before Taking Action
If you have a problem with an order, part, shipment, or potential warranty claim, please contact us before:
- Installing an incorrect part
- Returning a product
- Removing an installed component
- Repairing a potentially defective component
- Disassembling an engine or transmission
Our team will help you determine the appropriate next step.
30. Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will be posted on this page with the updated effective date.
Changes generally apply to future purchases and website use, subject to applicable law.
31. If Part of These Terms Is Invalid
If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to apply to the extent permitted by law.
32. Questions?
We’re here to help.
GearShift Parts
- Phone: 1-855-475-5657
- Email: info@gearshift.parts
- Address: 10537 Santa Monica Blvd, Suite 300 Los Angeles, CA 90025
- Business Hours: Monday–Friday | 9:00 AM–5:00 PM CST
Related Policies
Please also review:
GearShift Parts
Quality Used Engines, Transmissions & OEM Auto Parts
We’re here to make buying used auto parts simple, clear, and hassle-free.
Need help before ordering? Call 1-855-475-5657.